Services
Professional services for your business
Technical service support
Expertise Team: Our professional technical team provides custmers with full technical support. When selecting products, we will help them select the right bearings or agricultural machinery parts according to customers actual working conditions.
Customised solutions: Provide material upgrading solutions for special working conditions (high temperature/high humidity/heavy load) to help customers extend the service life of bearings and parts by more than 30%.
Stock reserve: Standing SKU more than 2,000 kinds, NSK/FAG the same level of quality bearings in large quantities. Warehouse staff respond quickly, can quickly complete the order out of the warehouse ready to enhance custmers supply chain efficiency.
Customer storage: short-term temporary storage or long-term storage, all can be properly stored. We also provide value-added services such as cargo sorting and packaging customisation to meet custmers needs in different transport and sales scenarios.
Transport solutions: We cooperate with many famous logistics, according to custmers degree of urgency and receiving address, according to your degree of urgency and receiving address, for you to choose the most suitable mode of transport, covering the road, railway, air, sea transport.
Visual tracking: Provide full logistics tracking service, custmers can check the status of goods transport in real time through the exclusive platform. In the distribution, special protection is adopted for fragile and vulnerable bearings and agricultural machinery parts to ensure that the products are delivered in good condition.
Bearing Lubrication Services
We have a wide range of lubricants, carefully developed for different working conditions and equipment needs, which can effectively reduce bearing wear, improve the overall performance of the equipment, save customers considerable maintenance costs, and keep the bearings in the best working condition at all times.
Lubricant Filling Guide: Quality lubrication is the key to efficient bearing operation and extended service life. In order to help custmer equipment continue to run stably, we have launched a very sincere lubrication promotional activities. When custmers purchase orders amount to a total of 50,000 yuan, can get a free high-quality lubricant.
Environmental solutions: multiple lubricant options to meet international environmental standards and reduce the risk of soil contamination.
After-sales quality assurance: We provide custmers with a full range of after-sales quality assurance. After the product is sold, it enjoys a long warranty period. At the same time, the establishment of a special after-sales hotline, customer service team is always on standby to receive customer feedback, immediately record and coordinate with the relevant technical departments in order to solve product failures, to ensure the continuous and stable operation of equipment.
Optimising communication after the sale: We attach importance to communication with our customers and are committed to continuously optimising our products and services. Regular return visits to customers, take the initiative to understand the performance of the product in actual use, and listen carefully to customer comments and suggestions. Through this way, we continuously improve the quality of our products and services, so that our customers can feel that we attach importance to them and are responsible for them.
